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Advanced Functions (for Administrators) (11) Change the Setting Lock Password Configure Active Directory® Authentication using Web Based Management Configure LDAP Authentication Using Web Based Management Control Printer Driver settings (only available for Windows) Dial Restriction for Fax sending. How to use Driver Deployment Wizard (only available for Windows) Restrict changing machine settings for users. Restrict computers that can access the Brother machine. Restrict the functions available on your Brother machine and the number of prints. Turn Setting Lock On What machine's functions and how can Administrators restrict access for users? <Restricted functions and its instructionsfor Administrators> Daugiau
Cloud (4) How do I print since Google Cloud Print is discontinued? Printing / Scanning with the Cloud Setting up the Web icon (Brother Web Connect) function. What is Brother Web Connect?
Copy (18) Black lines down the page Black toner marks across the page Copy an ID Card Copy on Both Sides of the Paper (2-sided Copy) Curled or wavy Enlarge or Reduce Copied Images Faint Grey background Hollow print Image skewed Lines across the page Smudges on printed pages (Poor fixing) Toner specks White lines across the page White lines down the page White lines, bands or ribbing across the page White spots or black spots at 94 mm (3.7 in.) intervals Wrinkles or creases Daugiau
Error Messages (27) "Offline" appears on the Status Monitor. (Video) Replace the Toner Cartridge A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " onmy Macintosh. Document Jam Drum ! Drum End Soon I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Ended" or the Toner LED is still on or flashing. I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after Ireplace the drum unit with a new one. I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after Icreated a CSR or a Self-signed Certificate (macOS) Media Type Mismatch or Media Mismatch Paper is Jammed in the 2-sided Tray Paper is Jammed in the Back of the Machine Paper is Jammed in the MP tray Paper is Jammed in the Paper Tray Paper is Jammed inside the Machine Replace Drum Size Error DX or Size Error 2-sided Size Mismatch Some error messages (i.e. ".NET Framework Initialization Error") appear on my PC (Windows XP), when I install the driver. The error message "No machine found" appears when I installed drivers with USB connection (For Windows). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no defaultE-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mailapplication using ControlCenter4 or the SCAN key on my Brother machine. Toner Low or Prepare New Toner Cartridge When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". Daugiau
Fax (32) Black lines down the page Black toner marks across the page Change Memory Receive Options Confirm that a FAX I sent was received correctly. Curled or wavy Faint Forward Incoming Faxes to Another Machine Grey background Hollow print I am experiencing issues sending a fax. I am having an issue receiving faxes. I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Image skewed Lines across the page Print a report that will show a listing of faxes I sent and received. Print the received faxes that are stored in memory. (Fax Storage) Receive faxes on the computer for Windows (PC-FAX Receive) Select Receive mode. Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) Set up my Brother machine to forward the received faxes to another location. Smudges on printed pages (Poor fixing) Store Incoming Faxes in the Machine's Memory The faxes I send are always received with a vertical black line. The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax. Toner specks Turn Off Memory Receive What is Distinctive Ring and how do I program it? White lines across the page White lines down the page White lines, bands or ribbing across the page White spots or black spots at 94 mm (3.7 in.) intervals Wrinkles or creases Daugiau
Linux (20) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Print by Raspbian (Linux) Print by Raspbian Lite (Linux) Scan using XSane or GIMP (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) Daugiau
Mobile (25) A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™mobile device. Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? My printer takes a long time to start printing when using Airprint. (iOS 16) Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone. Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Printing documents from Brother iPrint&Scan when using an Android™ mobile device. Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch. Scan from the Brother iPrint&Scan application using Windows Phone. Scanned documents are black when I view them in Brother Image Viewer (Android™) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewerapplication. Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Update your machine's firmware using Brother iPrint&Scan (Android / iOS) What is AirPrint? What is Brother iPrint&Scan? Which connection can I use to print from or scan to my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan? Daugiau
Paper Feed / Paper Jam (19) (Video) Load A4/Letter paper Curled or wavy Document is Jammed in the Top of the ADF Unit Document is Jammed under the Document Cover Document Jam Envelope creases Image skewed Load and Print on Envelopes Using the MP Tray Load and Print Thick Paper and Labels Using the MP Tray Load Paper in the Multi‑purpose Tray (MP Tray) Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray Load Thick Paper in the Paper Tray Paper is Jammed in the 2-sided Tray Paper is Jammed in the Back of the Machine Paper is Jammed in the MP tray Paper is Jammed in the Paper Tray Paper is Jammed inside the Machine Remove Small Scraps of Paper Jammed in the ADF Wrinkles or creases Daugiau
Print (62) Black lines down the page Black toner marks across the page Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Cancel a Print Job Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Configure the Store Print Log to Network Settings Using Web Based Management Create or Delete Your Print Profile (Windows®) Curled or wavy Envelope creases Faint Ghost Grey background Hollow print I cannot find some options in the Print dialogue box (macOS 11 or later) I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Image skewed Lines across the page My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) My printer takes a long time to start printing when using Airprint. (iOS 16) Possible solutions for print quality issues Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print as a Booklet (Windows®) Print as a Poster (Windows®) Print both sides of paper or a booklet automatically Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print Documents Securely Using SSL/TLS Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®) Print on Both Sides of the Paper (Macintosh) Print on Both Sides of the Paper (Windows®) Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone. Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Printing / Scanning with a mobile device Printing documents from Brother iPrint&Scan when using an Android™ mobile device. Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. Reduce Printing Noise Reduce Toner Consumption Secure Print (Macintosh) Secure Print (Windows®) Smudges on printed pages (Poor fixing) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The printed page is all black The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Toner specks Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Use a Macro from Your Computer (Windows®) What is Storage PC Print Data using Active Directory®? (Windows) Which connection can I use to print from or scan to my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan? White lines across the page White lines down the page White lines, bands or ribbing across the page White spots or black spots at 94 mm (3.7 in.) intervals Wrinkles or creases Daugiau
Scan (63) "ControlCenter needs to be updated." - macOS 10.15 Catalina A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™mobile device. Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac) Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows) Combine multiple scanned documents into a single file with PaperPort™ Easy Scan to E-mail How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier) I am sharing my Brother machine. I can print but cannot scan. I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan fromWindows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012. I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our providerrequires authentication for the SMTP server, I am not able to use this function anymore. I am using Windows XP and I cannot scan with the USB cable. I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or controlpanel. I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I cannot scan via USB. (Mac OS X) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7). I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/Windows Vista™ 64-bit edition. On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh. Open "Scanners and Cameras" and Properties. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Printing / Scanning with a mobile device Save Scanned Data to a Folder as a PDF File Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®) Save Scanned Data to your folder when the network security feature is enabled (Active Directory® Authentication / LDAPAuthentication). Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document in OS X 10.8 / macOS 10.12 - 10.15. Scan a document in Windows 8 and Windows 10. Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch. Scan from the Brother iPrint&Scan application using Windows Phone. Scan multiple pages into one file instead of each scan being saved as a separate file. Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows) Scan to Email Attachment Scan to Email Attachment Using ControlCenter2 (Macintosh) Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®) Scan to Email Attachment using ControlCenter4 Home Mode (Windows) Scan using Nuance™ PaperPort™ 14SE or other Windows applications Scanned documents are black when I view them in Brother Image Viewer (Android™) Send Scanned Data directly to your email address when the network security feature is enabled (Active Directory®Authentication / LDAP Authentication / Secure Function Lock). Send Scanned Data to a Network Folder on a CIFS Server Send Scanned Data to an Email Server Set up a Scan to FTP Profile Set up a Scan to Network Profile Set up a Scan to SharePoint® Profile The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no defaultE-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mailapplication using ControlCenter4 or the SCAN key on my Brother machine. Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Upload Scanned Data to a SharePoint® Server Upload Scanned Data to an FTP Server When I scan a document using ControlCenter, the scanned file size is too big. When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". Which connection can I use to print from or scan to my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan? Daugiau
Telephone (3) Adjust the Machine's Volume Use voice mail on the same line as my Brother machine. What is Distinctive Ring and how do I program it?
